Korcetti (cor-set-ee) noun: a fun place to get "showered" with help and information from the K.A.M

Archive for the ‘Newsletter’ Category

Vacation With Your Phone and Newsletter Issue 3

Can y’all believe that it’s already June?

Here in Austin summer means weekends at the lake, snowballs from trailers, and late night porch sitting.

Here at Korcett, the summer months are some of our busiest. New properties are opening which means new property installations and the K.A.M is working hard to help their current properties prepare for the big fall semester move in.  As the summer months can get a crazy, we are spending this final month preparing for the summer crunch of installations and property move in.  This is why we love the App, Stray Boots.


Stray Boots is an App available for both the iPhone and Android that gives its user a complete tour of the current city you are in. It’s like a tour guide, quiz, and game all rolled into one. Users start at a central place (i.e. Time Square in New York) and answer a trivia question. Earning points gets the user deals at local museums, restaurants, and bars.  Stray Boots then tells a piece of trivia about the city or landmark. Example: the word “cops” is derived from the fact that New York policemen used to wear copper badges and were known among the citizens as “coppers”.

We can’t wait for Stray Boots to grow to other cities. If they need help creating the tour and trivia for Austin, there are plenty of Korcett employees who would jump on board.

PicMonkey Austin

Remember every two weeks the K.A.M. sends out their bimonthly Newsletter. If you didn’t receive it via email, you can read it here. Enjoy and remember, please feel free to reach out to us with any suggestions or questions you would like answered via the Newsletter or the Blog.

Newsletter Issue 3


K.A.M.’s 2nd Newsletter (Thursday)

Yesterday the K.A.M. emailed out our second Newsletter. Did you see it in your inbox?

This Newsletter was devoted to the entire Support Team (K.A.M. The Help Desk, and the NOC). It gave great tips to pass along to your residents about how to contact the Support Team and troubleshoot at home. Also, we introduced our monthly Employee Spotlight. This reoccurring spotlight will let you get to know a member of the Korcett family every month. This month we introduced our Director of Support Operations, Rudy Robledo, and yes, he’s pretty cool.

If you didn’t receive a copy of the Newsletter in your inbox, please shoot an email over to your Account Manager letting them know. We will link every issue here on the blog as well.

Korcett Newsletter2

Check bank in on June 1st for the next issue!

K.A.M. Newsletter Issue 1

Happy Hump Day!

Last Week the Account Management Team sent out it’s inaugural bi-monthly newsletter. Just like the Educational Documents we posted on May 6th, we will be posting all the Newsletters here as well. So if you don’t see it in your inbox you can always come to this blog on the 1st and 15th to read up on everything happening in the world of Korcett Internet. Here are some of the topics we will be covering in the upcoming issues…

* Support 101 –  including the differences between The NOC, the Help Desk, and K.A.M

Life of a Korcett Resident –  which will cover troubleshooting, FAQs from residents, and some helpful tips and tricks

* Wired vs. Wireless – will explain easy troubleshooting tips for each and why “high speed wireless” technically doesn’t exists.

In case you missed our first issue in which we, the K.A.M, introduces ourselves, here it is.


As always, please let us know if there is a specific topic or issue you would like to see covered in future Newsletters. They are for y’all after all!

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